Training Module Package Leadership Masterclass (designed for Leaders and Managers)
Delivery Mode On-demand eLearning
Module Requirements 12 Units
National Qualification Diploma of Leadership and Management
National Code BSB51918
Price $1,997 (training only)
Total Packaged Price $2,997 (training, assessment and qualification)

About the Program

This comprehensive online course is for board directors, leaders, business owners, managers, supervisors, and management consultants.

Become qualified and claim your career in leadership. It offers a wide level of education across all the key management areas to help you establish and lead a business.

To receive the award you are required to complete the assessment requirements.

What You Will Learn

This program covers:

1. Managing your own time and setting priorities;
2. How to manage stress and leverage your emotional intelligence;
3. Establishing governance and policies;
4. How to recruit, induct and retain staff;
5. How to manage staff, supplier, partner and customer / client relationships;
6. How to develop a high performing team, and understand people dynamics;
7. How to create and deliver a Strategic Plan, Operations Plan and a Project Plan;

8. How to develop a budget and manage the cash flow of the business;
9. How to manage corporate and project-level risks and create risk management plans;
10. How to lead effective meetings;
11. How to establish and operate a high performing customer service team; and
12. How to establish and operate a high performing sales team.

Competency Units

This comprehensive online course comprises the following competency units:

BSBWOR501 Manage Personal Work Priorities and Professional Development
BSBHRM405 Support the recruitment, selection and induction of staff
BSBLDR502 Lead and manage effective workplace relationships
BSBWOR502 Lead and manage team effectiveness
BSBLDR511 Develop and use emotional intelligence
BSBMGT517 Manage operational plan
BSBFIM501 Manage budgets and financial plans
BSBRSK501 Manage risk
BSBADM502 Manage meetings
BSBCUS501 Manage quality customer service
BSBSLS502 Lead and manage a sales team
BSBSUS501 Develop workplace policy and procedures for sustainability


Online Modules

This comprehensive online course comprises the following online modules:

DLM01 Managing Personal Work Priorities
DLM02 Managing Recruitment and Inductions
DLM03 Ensuring Effective Workplace Relationships
DLM04 Leading People Effectively
DLM05 Developing Emotional Intelligence
DLM06 Leading Organisational Planning
DLM07 Understanding Financial Management
DLM08 Managing Organisational Risk
DLM09 Managing Effective Meetings
DLM10 Leading Customer Service
DLM11 Leading the Sales Team
DLM12 Ensuring Governance and Sustainability


Why Train with Us?

The Business Education Institute offers the following:

  • Our courses include proven workplace templates for you to use for your personal use and organisational use;
  • All our trainers have CEO-level leadership experience;
  • All our trainers have international business experience;
  • Our trainers include professorial level academics that shows our university-level recognition and experience;
  • Our educators include international award winning business people, including being listed in the Who’s Who of Business in Australia;
  • Our course materials lead to internationally-recognised qualifications;
  • We provide ongoing video and test-based tips to our graduates.

National Labour Market Information

The Department of Employment provides the following labour market detail related to this training:
Program or Project Administrator (ANZSCO code 511112)

Expected job openings


126,600 persons were employed as Contract, Program and Project Administrators in 2015. Job openings over the next 5 years are expected to be greater than 50,000.

Average weekly full time earnings

Above average

Average weekly full time earnings before tax for Contract, Program and Project Administrators in 2014 are: $1,387. Average earnings for all occupations are: $1,200.

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